Last updated: September 7, 2023
The following definitions are used:
- "User" (You) - individual willing to buy or sell in-game virtual items
- "In-game item" (Skin) - virtual item that has a digital value for use within the video games and can be stored and transferred electronically.
- "User Account" - an account under the name/credentials of the User in relation to the Service subscribed.
- “Company” Pixel Place Limited, the company which owns the Skin.Land Website, a Hong Kong private limited company, registration number 7405768, has its registered address and the principal place of business at room 8, S-V, 6/F Valiant Industrial Center 2-12 Pci Wan St., Fo Tan, Hong Kong. The company Pixel Place Limited was founded in Hong Kong, and laws of Hong Kong apply to its activity;
-“Service Provider” SieraLink Limited., a Cyprus private limited company, which operates the business within the Skin.Land website, including processing payments from Customers registration number HE 435301, has its registered address and principal place of business at 1 Apriliou 52, Athienou, Larnaca, 7600, Cyprus;
- “Refund” means a reversal of means upon management decision and/or as per request of a User deposited in the User Account not used for the Services.
- “Services” means, as appropriate, the services offered for the time being by the Group through the Website access to the platform through which Users can purchase and sell Steam in-game items. By “purchase” or “sell”, we mean an agreement to transfer rights to use a Skin inside of a Game.
- “Group” or “SkinLand” SieraLink Limited, a Cyprus private limited company, registration number HE 435301, has its registered address and principal place of business at l, Cyprus, and Pixel Place Limited, a Hong Kong private limited company, registration number 7405768, has its registered address and the principal place of business at room 8, S-V, 6/F Valiant Industrial Center 2-12 Pci Wan St., Fo Tan, Hong Kong. The division of competence of group companies is detailed in these Terms and Conditions;
- “Website” means the website or any respective page, subpage, subdomain or section thereof from time to time, located at or accessible via the domain name: https://skin.land/
1. GENERAL TERMS
1.1 SkinLand is a reseller of virtual goods. Goods sold to, or purchased from, SkinLand are subject to the Steam platform's restrictions, and all users must abide by the restrictions imposed by the Steam platform. SkinLand is not liable for loss of funds or goods resulting from decisions made by third parties that provide services necessary for the operation of SkinLand.
1.2 Usage of Service is age restricted. You must be at least 18 years old and capable of forming a binding contract to use our Service. By using the Service, you declare that according to your local jurisdiction, you are of legal age and eligible to enter into the Agreement on your own or have received parental or legal guardian approval to enter into the Agreement.
1.3 The Service is intended for consumers. SkinLand grants you the personal, non-transferable, non-exclusive, revocable and limited right to access and use the Website for your own personal purposes as an individual consumer. The use of the Website for purposes other than personal is possible only with the consent of the Group.
1.4 You need a supported Web browser to access the Website. You acknowledge and agree that SkinLand may cease to support a given Web browser and that your continuous use of the Website will require you to download a supported Web browser. You also acknowledge and agree that the performance of the Website is incumbent on the performance of your computer equipment and your Internet connection.
1.5 You agree to sign on and register for the Website through your Steam account provided by the Valve Corporation. You are solely responsible for managing your account and password and for keeping your password confidential (including, but not limited to API key). You are also solely responsible for restricting access to your account.
1.6 All virtual items remain the property and ownership of Valve Corporation and are provided on an "as is" basis.
1.7 SkinLand reserves the right to reject in service provision and refund at its sole discretion.
1.8 SkinLand is not related to online gambling.
1.9 SkinLand does not provide any crypto-fiat, fiat-crypto, or other currency exchange;
1.10 All deposits User makes will convert to game currency, all balances will shown in game currency. Exchange rate is 1:1, example 1 USD will convert to 1 USD game currency;
1.11 SkinLand is not affiliated in any way with Valve Corporation and its affiliates.
1.12 SkinLand may modify its functionalities and processes at its sole discretion.
1.13 The User will only make virtual items available for sale at the Website if you are the legal user of these virtual items. SkinLand may, at its sole discretion, remove any item from the Website.
2. IN-GAME ITEMS PURCHASE AND SALES REQUIREMENTS
Within the SkinLand Platform, you can sell and/or purchase any available virtual item.
2.1 To sale or purchase any in-game item You should:
- be eligible to use the Platform;
- have active Steam account (not banned);
- have open Steam inventory;
- have your Steam Guard in active mode;
- have a valid trade link.
2.2 You are strictly prohibited to:
- use any programs/solutions to hide your identity, and location;
- use third party/false documents, proof of identity, and Payment Methods;
- using unfair external factors or influences (commonly known as cheating) that can affect the performance, security and integrity of the Platform; and/or taking unfair advantage;
- opening any Duplicate Accounts; and/or
- undertaking fraudulent practice or criminal activity (as defined below),
2.3 You confirm that:
- you have full understanding of the nature of in-game items usage and are aware of all the possible risks, and any restrictions associated with virtual items, including their purchase, sale and use;
- you acknowledge and fully agree that all skin sales/transfers are final and not subject to a refund or compensation;
- you are an owner (holder) of all the virtual items associated with your Steam ID.
2.4 You understand and accept that:
- all funds you receive from the sale of your virtual item, as well as deposited by you will be saved/hold in your SkinLand Balance.
- SkinLand reserves the right to set limits per one User (or the same person under Duplicate accounts) for purchasing one type of skin or a category of skins to prevent market monopoly and to make sure the prices fair for all Users.
3. BALANCE and WITHDRAWALS
3.1 Balance has digital value and in any case can be considered as fiat or cryptocurrency;
3.2 Balance is non-transferable to another platform or person;
3.3 Balance does not accrue interest.
3.4 In order to request any withdrawal and provide all requested documents in order to complete Your KYC
3.5 Withdrawals will be made to Your bank account or other withdrawal methods available from the Website. We will credit You back using the same method as You have previously deposited with, when possible. Please, note that withdrawal payments may only be made in the name of and to the registered User.
3.6 You can not request withdrawal in fiat currencies if you have deposited in cryptocurrency and vice-versa. Please pay attention that the value of cryptocurrencies may change dramatically. Rates of the cryptocurrencies should be provided by your VASP (Virtual Assets Service Provider) and may change without any notice.
3.7 The deposited funds can not be withdrawn and should be used for in-game items purchase. Please note that you can only withdraw funds you received from selling in-game items you are a legal user of.
3.8 All transactions (deposit/withdrawal) shall be checked in order to prevent money laundering. We shall report any suspicious transaction to the relevant competent authorities. If You become aware of any suspicious activity relating to any of the Items of the Website, You must report this to us immediately. We may suspend, block or close Account and withhold funds if requested to do so in accordance with the Anti-Money Laundering Legislation.
4. ACCOUNT REGISTRATION
4.1. To use the Service, Users must register or create a User account, providing all required data or information in a complete and truthful manner. Failure to do so will cause unavailability of the Service.
4.2 Upon registration your individual SkinLand account (the “Account”) will be created automatically, and you will be assigned your personal SkinLand ID
4.3. By registering, Users agree to be fully responsible for all activities that occur under their username and password. Users are required to immediately and unambiguously inform the Group via the contact details indicated in this document, if they think their personal information, including but not limited to User accounts, access credentials or personal data, have been violated, unduly disclosed or stolen.
4.4 You are solely responsible for keeping your login credentials confidential. Under no circumstances should you share, disclose, or provide your username, password, or any other account-related information (including, but not limited to API - key) to any third party. The Group shall not be held liable for any damages or losses resulting from the unauthorized use of your account due to the disclosure of your login data.
4.5 Registration of User accounts on the Website with the use of bots or any other automated methods is strictly prohibited.
4.6 Unless otherwise specified, each User must register only one account.
4.7 One Steam account may only be used to create a single SkinLand account.
4.8 We cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.
4.9 Registration is free of charge.
5.1 CLOSURE AND TERMINATION BY YOU
5.1.3 When repaying the outstanding balance on Your Account, we shall use the same method of payment which You used in operation on Your Account, or such other payment method as we may reasonably select.
5.2 CLOSURE AND TERMINATION BY US
5.2.3 Failure to meet AML and KYC requirements mentioned in this document could cause User’s Account closure.
6. SUSPENSION BY US
6.2 In case of disputes (chargebacks) regarding your purchases, your account will be suspended on 180 starting from the day of your last purchase.
6.3 In case the Group has reasonable grounds to suspect a User of selling in-game items from a stolen account, payment for such in-game items, as well as User’s account, could be suspended until the items are reblocked/unlocked and could be safely transferred. In case User’s account is blocked, payout will be canceled.
7. VERIFICATION OF YOUR IDENTITY; ANTI-MONEY LAUNDERING REQUIREMENTS
7.1 You are solely responsible for the accuracy, completeness and correctness of the information You provide when opening and using an Account, and thus confirm and assure SkinLand that the information provided by You is true, complete and correct.
7.2 In addition, You warrant that You are the legal owner of the money You deposit in Your Account at any time.
7.4 Whilst we are undertaking any Checks from time to time, we may restrict You from withdrawing funds from Your Account and/or prevent access to all or certain parts of the Website. Please note that we may from time to time re-perform the Checks for regulatory, security or other business reasons. If any such restrictions cause You a problem, please contact us – [email protected].
7.5 In certain circumstances we may have to contact You and ask You to provide further information to us directly in order to complete the Checks. For this purpose, we will be entitled, at our sole discretion, to require that You provide us with a notarized ID or any equivalent certified ID according to the applicable law of Your jurisdiction or otherwise, proof of address, bank details, bank statements and bank references and any documentation that validates your source of funds. Until such information has been supplied to our satisfaction we may block any activity to be undertaken by You in relation to the Account, close the Account, or we may, where we reasonably believe that deliberately incorrect information has been provided by You, keep any amount deposited on the Account following the closure of the Account by us.
7.6 It may be an offense for persons under the Relevant Age to make use of the Website. If we are unable to confirm that You are the Relevant Age then we may suspend Your Account until such time that we are able to confirm that You are the Relevant Age.
8. KNOW YOUR CLIENT POLICY
8.1. Why do I need to verify my account?
When you sign up for a new account we verify that you are who you say you are, check that You are over 18 and have reached the age at which you are allowed to arrange payment in the jurisdiction in which You are located, and we also check Your location (a process called Know Your Customer “KYC”). It’s part of SkinLand responsibly, and something that the law requires us to do.
8.2. What do I need to provide?
To verify your age and identity (as a part of KYC process) we will accept one of the following documents:
- Passport (recommended)
- Driving license
- National ID Card
- Residence permit
To verify your address (as a part of KYC process) we may need additional documents which could also include:
- Utility Bill (less than 3 months old)
- Bank Statement (less than 3 months old)
Make sure your documents are in acceptable condition.
8.3. How can I send you my documents?
The quickest and easiest way to verify your account is online. You need to upload the requested documents into the “Verification” window in your “Profile”.
To make Verification process as easy as possible, here are a few hints for when you upload your documents:
- Each document must be sent as a separate image
- Photo Captured images are preferred, send them as a .jpeg
When you take your picture:
- Your picture must be in focus and all the text easy to read
- Your full passport photo page or ID must be in shot, don’t leave any bits out or cover with your hand or fingers
- Your lighting must be good, to stop any glare don’t use flash
10.1 The min. size of deposit is 0,1 USD (or equivalent in deposit currency) for all payment methods except crypto currency.
10.2 The min. size of withdrawal is 1 USD (or equivalent in withdrawal currency) for all payment methods except crypto currency.
10.3 The min. size of withdrawal for crypto payments is 16 USDT
10.4 All payout requests are processed in the order of the queue within 72 hours if the requested amount does not exceed 1000 EUR or the equivalent in another currency and up to 7 days in case the requested amount exceeds 1000 EUR.
10.5 Maximum withdrawal amount processed to any given player is 5 000 EUR (or currency equivalent) per week and 15 000 EUR (or currency equivalent) per month since the last withdrawal, unless otherwise stated.
10.6 Commission for the deposit and withdrawal depends on the user’s payment system and is paid by the user.
10.7 To the extent required by Your local law or tax or other authorities You are responsible for reporting Your income arising from the Services.
11. REFUND, RETURN, CANCELLATION
11.1 All trades and transactions conducted on the SkinLand Platform are final and not subject to a return, refund, and/or cancellation.
11.3 Any fees and transaction commissions paid by the Users are non-refundable and non-returnable. Due to the commission being non-refundable and non-returnable, a User is not entitled to claim any compensation from SkinLand.
11.4 SkinLand starts processing your purchase once Your payment is approved. Usually, it takes seconds to confirm Your payment, but it may take longer depending on Your payment method. Any delay in payment processing by a payment service provider does not constitute a non-delivery and does not give a right to refund. If You purchase an in-game item that is on hold period, You will receive a virtual copy of this in-game item which could be used for trading during the hold period. You will be able to receive purchased in-game item into your inventory only after the expiration of the hold period. This case is not considered non-delivery.The measures may still be in force as long as reasonably necessary for the investigation of the particular case. If you have not received the ordered Skin/ Service or received it but not in full, please contact SkinLand Support. Once we confirm the non-delivery, we will proceed with the refund.
12. EXTERNAL SERVICES
12.1. When you use external services provided by third-party operators (hereinafter referred to as the “services provider") to make a purchase on our website, the services provider assumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between service provider and customers who utilize services are governed by separate agreements which can be found on the third-party operator’s website and are not subject to the Terms on this website. Where possible, we will work with you and/or any user selling on our website, to resolve any disputes arising from your purchase.
12.2. Through SkinLand Users may have access to external resources provided by third parties. Users acknowledge and accept that the Group has no control over such resources and is therefore not responsible for their content and availability.
12.3. Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third parties’ terms and conditions or, in the absence of those, applicable statutory law.
13. INTELLECTUAL PROPERTY RIGHTS
13.1 All website design, text, graphics, music, sound, photographs, video, the selection and arrangement thereof, software compilations, underlying source code, software and all other material forming part of the Services are subject to copyright and other proprietary rights which are either owned by us or used under license from third party rights owners. To the extent that any material comprised within the Services may be downloaded or printed then such material may be downloaded to a single device only (and hard copies may be printed) solely for Your own personal, non-commercial use.
13.5 All intellectual property rights in the name of “Pixel Place Ltd”, the logos, designs, trade marks and other distinctive brand features of the Group and any content provided by the Group or any third party for inclusion on the Website vest in the Group or the applicable third party. You agree not to display or use such logos, designs, trademarks and other distinctive brand features in any manner without our prior written consent.
14. PRIVACY AND YOUR PERSONAL INFORMATION
14.4 We are required by law to comply with data protection requirements in the way in which we use any personal information collected from You in Your use of the Services. We therefore take very seriously our obligations in relation to the way in which we use Your personal information.
14.5 Prior to Your use of and when You use the Services it will be necessary for us to collect certain information about You, including Your Contact Details, and may also include information about Your marketing preferences (all of which shall be known as “Your Personal Information“).
14.6 By providing us with Your Personal Information, You consent to our processing Your Personal Information, including any of the same which is particularly sensitive:
14.6.2 for other purposes where we (including Payment Processor) need to process Your Personal Information for the purposes of operating the Services, including by sharing it with our service providers, employees and agents for these purposes, for example to our providers of postal services, marketing services and Customer Services agents. We may also disclose Your Personal Information in order to comply with a legal or regulatory obligation.
14.7 We may retain copies of any communications that You send to us (including copies of any emails) in order to maintain accurate records of the information that we have received from You.
15. LAW AND JURISDICTION
15.1 These Terms and Conditions in a part, which relates to your participation in the Service, shall be governed by the Laws of Hong Kong, and in a part which relates to payment collection and transactions shall be governed by the Laws of Cyprus.
15.2 You acknowledge that, unless stated otherwise, the Service is organized in Hong Knog and takes place within the aforementioned territory. Any contractual relationships between you and Pixel Place Ltd. shall be deemed to have been entered into and performed by the parties in Hong Kong, at the registered address of Pixel Place.
15.3.The parties agree that any dispute, controversy or claim arising out of or in connection with these Terms and Conditions, or the breach, termination or invalidity thereof, shall be submitted to the exclusive jurisdiction of courts of Hong Kong, except for claims arising out of payment transactions which shall be submitted to the courts of Cyprus.
16. CONTACTING US
The Group can be contacted by e-mail [email protected]